Meet the Team

Pole Star is the leading platform for digital inspections of railways and infrastructures.

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Meet the Team

Pole Star is the leading platform for digital inspections of railways and infrastructure. We work closely with our customers to provide cutting-edge digital solutions. We are a team of asset managers, examination managers, and operators. We understand your requirements.

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Edward Hiskins

Founder

Edward started the company in 2011 with a vision to provide a digital asset management platform for large asset management clients. He is a civil engineer and asset manager at heart with a passion for delivering new products to market. Get in touch
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Jon Turner

CEO

Jon's visionary leadership has transformed both the inspection department and the company. Under Jon, Pole Star embraces tech advancements, expands market presence, and fosters collaborative culture. Jon's rise from inspector to CEO embodies the power of hard work and growth. With his guidance, Pole Star is set to redefine industry standards. Get in touch
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Ben Whitwell

Chief Growth Officer

With over 20 years of experience in enterprise cloud software and sales management, Ben brings a wealth of expertise to his role. Most recently, he worked at Workday for 9 years, serving as Director of Sales for UK and South Africa. Prior to that, he held a variety of sales leadership roles focused on medium and large enterprise customer segments and the education and government business.
Ben is responsible for driving Pole Star's revenue growth and go-to-market strategy across the globe and all industries. Get in touch
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Kenny Ward

Head of Asset Nest

Kenny has built and led successful engineering teams. He has 20 years of experience working in software companies, from start-ups to large corporate organisations. Get in touch
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Henna Makwana

Customer Success Manager

Customer success manager with extensive customer success experience within SaaS. Proven success in shaping business strategies and assisting companies in procuring and implementing new technology. A huge passion for encouraging success with innovative organisations. 🚀✨Runner up for "Personality of the year" at the OnRec Awards 2024 💖 Get in touch
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Kylie Nielson

Commercial Manager

Since joining Pole Star in 2019, Kylie has been a driving force behind the company's growth, leveraging her extensive 15+ years of experience in finance. As the lead of the finance and commercial department, Kylie plays a crucial role in the day-to-day operations, ensuring the smooth functioning of essential processes that keep our organisation running efficiently. Get in touch
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Bob BirdSall

Examination Manager

Bob Birdsall is a highly experienced Examinations Manager with a career spanning over a decade in structures examinations and asset management. Beginning his career in 2011 with Carillion, he played a key role in conducting structure examinations as an STE4 for the East London Line Route on behalf of London Overground. In addition to his examination duties, he took on responsibilities as a Safe System of Work Planner (SSOWP) and Examinations Planner, ensuring the safe and efficient execution of examinations.Expanding his expertise, Bob transitioned into the highways sector, working as a structures inspector for Ringway Jacobs on behalf of Essex County Council. His broad experience in both rail and highways has given him a deep understanding of structural integrity assessments across different environments.Now serving as the Examinations Manager for Polestar group's Asset Inspect Department, Bob oversees the planning and execution of examinations across multiple projects. He is dedicated to advancing industry standards through collaborative mentoring and training, working closely with examiners, engineers, and software developers to enhance examination techniques, streamline processes, and integrate innovative technology into the field. His leadership ensures that Asset Inspect continues to deliver high-quality, compliant, and efficient asset management solutions. Get in touch
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Jo Thomas

Executive Assistant to Founder

As an experienced Executive Assistant well versed in supporting C-suite executives and senior leadership teams, I am passionate about creating seamless workflows and providing strategic administrative support that drives organisational success. My expertise spans calendar and travel management, event coordination, project support, and fostering strong relationships with both internal and external stakeholders. Get in touch

Pole Star's Achievements

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100+
Awards
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400+
Certifications
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500+
Significant milestones

Client Testimonials

Pole Star has been built around the concept that with a pioneering vision and responsive mindset digital platforms can be continuously improved.

Agility and Adaptability

“Working within Asset Management unforeseen challenges can arise having Pole Star’s agility and adaptability have proven time and time again invaluable to delivering the information required in a straight forward solution. The inspections I use Pole Star for have advanced over the years changes and developments have been accommodated with smooth integration to the existing format allowing inspections to progress unhindered. Currently over 17,000 inspections spanning 7 years providing an excellent asset inventory and archive to manage risks, defects, and future interventions.”

Ian Hosgood
Asset Engineer, Network Rail Southern Region

“Pole Star provides the ground breaking new national system used and approved by ADIPS. ADIPS is the Amusement Device Inspection Procedures Scheme which ensures amusement devices are regularly inspected and certified as safe. We are very pleased with the progress we have made and look forward to continuing working in partnership with the Pole Star team.”

Jon Ruddock
General Manager, ADIPS

“Pole Star has significantly enhanced our efficiency and accuracy. Its capability to generate and track reports has streamlined our workflow, allowing us to maintain high standards in our inspections. We highly recommend Pole Star to any organization seeking a reliable solution for bridge inspection and reporting.”

Chris Jackson
Project Manager, Network Rail, Eastern Route

Quick and Efficient

“Pole Star quickly and efficiently validated our schedule of assets for Stratford International Station Car Park, providing a new asset register. The project was delivered on time and on budget. The work was high quality and excellent value.”

Joseph Inniss​
Head of Asset Management, HS1 Limited

 "With our asset management processes maturing fast, we needed a structured data collection system for evaluations with easy analysis capability that could grow with us to support and record our decision-making. The beauty of Pole Star was their collaboration and the agility of the product, enabling us to evolve and adapt from a simple, affordable entry point."

Miriam MacLennan
Route Asset Manager, Network Rail, Wessex

“With Pole Star’s expertise they were able to develop a method of tracking the movements of our equipment using the latest Bluetooth technologies without the need for any requirement for any physical intervention by our staff that would enable us to quickly plot the movements and the exact location of the items delivered to our Customers sites across the UK and between our depots nationwide by our transport fleet.

This has enabled Quattro Group to better manage the movement of its fleet and improve utilisation of these items to suit our customers’ requirements.”

Jason Gallagher
Systems Manager, Quattro Plant Ltd

Speak to the Team

Tell us a little about yourself and we'll connect you with an Asset Inspect expert who can share more about our services and answer any questions you have.

Alternatively, please call us on

+44 (0)2030 867 430

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