About Us Pole Star Group

Fully customisable Enterprise Asset Management systems specialising in rail, highways, utilities and infrastructure.

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About Us: Pole Star Group

At Pole Star Group, we are on a mission to redefine asset management. By focusing on innovation, safety, and operational excellence, we empower organisations in critical sectors—including Rail, Highways, Healthcare, and Theme Parks—to optimise assets, enhance reliability, and achieve extraordinary operational efficiency.

What makes us truly unique? Pole Star Group is the only provider of Digital Asset Management Systems built by engineers for engineers. Our systems are tested, used, and continuously innovated by the same inspections and maintenance teams they are designed to support. We combine digital expertise with practical, hands-on experience to ensure solutions that work in the field.

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Our Story

Founded over a decade ago by Edward Hiskins, a visionary with extensive experience in rail asset management, Pole Star Group was born from a single bold idea: to create the world’s best digital asset management system. Guided by that vision, we have transformed asset management practices, building solutions that solve real-world challenges.

Backed by over 100 years of combined senior management expertise, we have earned the trust of industry leaders such as Network Rail and Transport for London (TFL). With a relentless drive for results, we are setting the standard for digital innovation in asset management.

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What We Do

Pole Star Group provides a comprehensive suite of Enterprise Asset Management (EAM) solutions, combining state-of-the-art technology with hands-on expertise to address the unique challenges of our clients’ industries.

Our services include:

  • Digital Asset Management Systems: Built by engineers for engineers, our platforms optimise asset performance, streamline operations, and capture all information digitally in the field.
  • First-Class Inspections Maintenance: We are a one-stop shop for delivering inspections and maintenance services, leveraging robust systems prioritising safety, efficiency, and accuracy.

We merge innovation with practical application, delivering solutions that drive measurable results.

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Our Expertise

Our deep domain knowledge spans multiple industries:

  • Rail: Decades of experience ensuring the safety and reliability of critical rail infrastructure, trusted by organisations like Network Rail.
  • Highways: Comprehensive inspection and maintenance solutions for road networks, supporting both public authorities and private operators.
  • Healthcare: Empowering the NHS and private healthcare providers to manage and maintain vital assets effectively.
  • Facilities Management: Intelligent tools for seamless oversight, helping organisations optimise asset lifecycles.
  • Theme Parks: Pole Star systems are used to inspect more theme park rides in the UK than any other company, ensuring safety and compliance for the leisure industry.
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Today We Manage More Than

500,000
Assets
250,000
Inspections per Year
1,000,000
Defects
£1 Billion
Maintenance
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Our Values

At Pole Star Group, six guiding principles define our culture and work ethic:

  1. People 1st: We value our people as our greatest asset and foster an inclusive, supportive environment.
  2. Customer Obsession: Exceeding customer expectations is at the heart of everything we do.
  3. Disruptive Innovation: We challenge convention, embracing change to deliver cutting-edge solutions.
  4. Integrity: Transparency and honesty form the bedrock of our relationships.
  5. Excellence: We strive for world-class standards in all we deliver.
  6. Have Fun : We balance hard work with a dynamic and engaging work culture.
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Why Choose Pole Star Group - about us

Why Choose Pole Star Group?

  • Over a decade of pioneering innovation in asset management.
  • Trusted by industry leaders like Network Rail and TFL.
  • The only one-stop shop offering both inspections and maintenance alongside industry-leading Digital Asset Management Systems.
  • Systems built by engineers for engineers and continuously enhanced by real-world feedback.
  • A passionate, dedicated team committed to your success.

Join Us on Our Journey

We’re proud of the transformative strides we’ve made in asset management. When you partner with Pole Star Group, you’re not just investing in cutting-edge systems—you’re gaining a trusted ally dedicated to helping you succeed.

Speak to Us

Tell us a little about yourself and we'll connect you with an Asset Inspect expert who can share more about our services and answer any questions you have.

Alternatively, please call us on

02030 867 430

TRUSTED BY LEADERS IN
ASSET MANAGEMENT